FAQ

Why do I need a design agency?

This is an important question. Your branding and marketing materials - wherever they may be, can often be the first impression your clients get of your business. You need to make sure that you can portray the right message. If you are a graphic designer then you are in a position to design this yourself. If not you will be at risk of appearing unprofessional and amateurish. This means a loss of potential customers. A design agency will ensure that your branding and marketing material is done to a professional standard and that it gives the right impression of your business.

What are your payment terms?

Before starting work on any job we ask that you make an initial payment equal to fifty percent of the total fee. This acts as The remaining fee can be paid upon full completion and satisfaction of the job. 

What payment methods do you accept?

We are happy to accept payment in the form of cash, cheque or electronic transfer.

How will I receive the completed designs?

Once we have received final payment we will send your high resolution files via email. 

Will I be able to edit these files?

Absolutely. We can provide editable files upon request.

Who owns the copyright for these files?

Copyright for all work carried out by Red Squirrel Creative is transferred to the client as soon as payment has been made in full. However we do reserve the right to use completed projects for promotional purposes.

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